Login Help

Registered Users

Login

  1. Enter the Username you selected during registration.
  2. Enter the Password you selected during registration. Remember passwords are case sensitive.

Forgotten Username

  1. Click the Username hyperlink below the Log in button. This will open the ‘Forgot your Username?’ pop-up window.
  2. Enter your registered email address in the Email field.
  3. Click Next. You will be prompted to answer the Secret Question you selected during registration.
  4. Enter Your Secret Answer in the field.
  5. Click Send Email. An automatically generated email message containing your Username will be sent to your email account.
  6. Click OK.

Forgotten Password

  1. Click the Password hyperlink below the Log in button. This will display the ‘Forgot your Password?’ pop-up window.
  2. Enter your Username in the Username field.
  3. Enter your registered email address in the Email field.
  4. Click Send Email . A temporary Password will be sent to your registered email account. You will be required to change your password next time you login.
  5. Click Close to return to the Login page.
  6. Enter your Username and Password in the relevant fields then click Log in. This will open the Change Password window.
  7. Enter the temporary password sent to you by email into the Current Password field.
  8. Enter a new password into the New Password field
  9. Enter the same password into the Confirm New Password field
  10. Click Change Password .

Unregistered Users

If you have not previously registered for an Online Grants account:

  1. Click the back button on your internet browser window to return to the Online Grants homepage
  2. Click Register.

See the Registration page help for assistance completing your registration.